nnpk Privacy Policy

nnpk ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of every individual who accesses or uses the nnpk platform. This Privacy Policy describes how we collect, use, store, share, and protect personal information in connection with your use of our website, mobile-optimised interface, sportsbook, casino, and all related services.

By registering an nnpk account or otherwise using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this policy, you must cease using the platform and may contact us to request account closure.

This policy should be read alongside the nnpk Terms & Conditions and Responsible Gaming Policy, both of which contain additional provisions relevant to your use of the platform. In the event of a conflict between this Privacy Policy and the Terms & Conditions on a privacy matter, this Privacy Policy shall take precedence.

nnpk collects the following categories of personal data. The specific data points collected depend on the features and services you use:

Identity & Registration Data

• Full legal name
• Date of birth (used to verify the 21+ age requirement)
• Username chosen at registration
• Government-issued photo ID number (where KYC verification is triggered)
• Proof of address documentation (e.g., utility bill or bank statement)

Contact Data

• Email address
• Mobile phone number (used for transaction notifications and two-factor authentication)
• City or district of residence (e.g., Dhaka, Chittagong, Sylhet, Khulna)

Financial Data

• Mobile financial service account identifiers (bKash, Nagad, Rocket, Upay — account numbers only, never PINs)
• Bank account details where bank transfer is used (Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank)
• Transaction history: deposit amounts, withdrawal amounts, dates, and payment method used
• Wallet balance history

Activity & Behavioural Data

• Betting history: markets wagered on, stakes, odds, and outcomes
• Casino game history: games played, session duration, and results
• Login timestamps, session duration, and logout records
• Bonus and promotion usage history
• Responsible gaming tool settings (deposit limits, self-exclusion status)

Technical Data

• IP address
• Device type, operating system, and browser version
• Referring URL and page navigation paths
• Cookie identifiers and session tokens (see Section 7)

nnpk collects personal data through the following means:

• Direct collection: Data you provide when registering, completing identity verification, making deposits or withdrawals, placing bets, contacting support, or updating your account settings.
• Automated collection: Data collected automatically during your use of the platform through cookies, session tokens, server logs, and analytics tools. This includes your IP address, device identifiers, and navigation behaviour.
• Third-party sources: Where required for identity verification or fraud prevention, nnpk may receive data from identity verification service providers, payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), and fraud detection partners. Data received from these sources is handled with the same level of care as data collected directly.

nnpk does not purchase personal data from data brokers or obtain personal data from social media platforms without your explicit consent.

The personal data nnpk holds about you is used for the following purposes:

nnpk will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a separate legal basis for doing so.

nnpk processes your personal data on the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to perform the contract between you and nnpk — for example, creating your account, processing deposits and withdrawals, and settling bets.
• Legal obligation: Processing required to comply with applicable legal obligations, including anti-money-laundering (AML) checks, know-your-customer (KYC) verification, and responses to lawful requests from competent authorities.
• Legitimate interests: Processing that serves nnpk's legitimate business interests and does not override your rights — for example, fraud prevention, platform security, and product analytics (using anonymised or aggregated data where possible).
• Consent: Processing for which we have obtained your explicit consent — for example, sending promotional emails or SMS notifications about bonuses and new games. You may withdraw consent for marketing communications at any time by contacting [email protected].

nnpk does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only in the following circumstances, and only to the extent necessary:

• Payment processors: To facilitate deposits and withdrawals, we share necessary financial and identity data with your chosen payment provider — bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, or Mastercard. These providers process your data under their own privacy policies and are bound by contractual confidentiality obligations with nnpk.
• Identity verification providers: Where KYC verification is required, nnpk engages accredited identity verification partners who process ID documents and confirmation data on our behalf under strict data processing agreements.
• Game technology providers: Your gameplay activity data is shared with licensed game providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) to the extent necessary to deliver the game experience, record results, and calculate payouts. These providers are not permitted to use this data for their own marketing or analytics purposes.
• Fraud prevention and security partners: Technical and behavioural data may be shared with fraud detection service providers to identify and prevent suspicious activity on the platform.
• Legal and regulatory authorities: nnpk will disclose personal data to law enforcement agencies, courts, or regulatory bodies where required to do so by applicable law, court order, or binding regulatory direction. We will notify you of such disclosure where legally permitted.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of nnpk's assets, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy.

nnpk uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit nnpk.io. The following cookie types are in use:

• Essential cookies: Required for the platform to function. These include session authentication tokens, login persistence cookies, and security cookies. Without these, core features such as nnpk login and the betting interface cannot operate.
• Functional cookies: Remember your preferences — for example, your preferred language, last-used payment method, and responsible gaming settings — so you do not need to re-enter them on each visit.
• Analytics cookies: Collect anonymised data about how players navigate the platform. This helps nnpk understand which pages and features are most used so that the experience can be improved over time.
• Security cookies: Used to detect and prevent fraudulent login attempts, unusual account activity, and automated bot traffic.

You may control cookie preferences through your browser settings. Disabling essential cookies will prevent you from accessing core platform features including nnpk login and payment processing. Disabling functional or analytics cookies will not affect your ability to place bets or play games, but may reduce the quality of your experience.

nnpk retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention schedule applies:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where anonymisation is applied, the resulting data no longer constitutes personal data and may be retained indefinitely for statistical analysis.

nnpk applies a layered security framework to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key measures include:

• 256-bit SSL/TLS encryption on all data in transit between your device and the nnpk platform.
• Encrypted storage of sensitive personal data and financial records at rest, using industry-standard encryption algorithms.
• Access controls: Personal data is accessible only to authorised nnpk personnel on a strict need-to-know basis. Access is logged and reviewed regularly.
• Two-factor authentication (2FA) available for all player accounts and mandatory for internal administrative access.
• Regular security assessments: The platform undergoes periodic vulnerability assessments and penetration testing by qualified security professionals.
• Incident response: In the event of a data breach that poses a risk to your rights, nnpk will notify affected players promptly and take immediate steps to contain and remediate the breach.

While nnpk takes all reasonable technical and organisational precautions to protect your data, no online platform can guarantee absolute security. You also have a role to play: use a strong, unique password for your nnpk account, enable 2FA, and never share your login credentials with anyone.

As a player on the nnpk platform, you hold the following rights in relation to your personal data. To exercise any of these rights, submit a written request to [email protected] from the email address registered to your account:

• Right of access: Request a copy of the personal data nnpk holds about you. We will provide this within five (5) business days of verifying your identity.
• Right to rectification: Request correction of inaccurate or incomplete personal data. Minor corrections (e.g., email address updates) can be made directly in your account settings.
• Right to erasure: Request deletion of your personal data where it is no longer necessary for the purpose it was collected, or where you have withdrawn consent. Note that data subject to legal retention obligations (see Section 8) cannot be deleted before the applicable retention period expires.
• Right to restrict processing: Request that we limit processing of your data — for example, while a dispute regarding accuracy is resolved — without deleting it.
• Right to data portability: Request your personal data in a structured, machine-readable format so that you can transfer it to another service provider.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time with immediate effect. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
• Right to object: Object to processing carried out on the basis of legitimate interests where you believe your rights and freedoms override those interests.

nnpk will respond to all verifiable privacy rights requests within five (5) business days. Complex requests may require up to thirty (30) days. We will inform you of any extension and the reason for it.

The nnpk platform is strictly for adults aged 21 years and over. nnpk does not knowingly collect, store, or process personal data from individuals under the age of 21. All registrations are subject to age verification, and accounts found to belong to underage individuals are closed immediately with deposits returned where technically possible.

If you are a parent or guardian and believe your child has created an nnpk account or submitted personal data to nnpk, please contact us immediately at [email protected]. Upon verification of the report, nnpk will delete all personal data associated with the underage individual's account without undue delay.

nnpk reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable legal requirements, or platform features. When material changes are made, we will publish the revised policy at nnpk.io/privacy-policy with an updated effective date.

Where changes are significant — for example, a new category of data being collected or a new type of third-party sharing introduced — we will notify active players by email at the address registered to their account prior to the change taking effect, allowing a reasonable period to review the updated policy.

Your continued use of the nnpk platform after an updated Privacy Policy is published constitutes your acceptance of the revised terms. If you do not agree to the updated policy, you must cease using the platform and may request account closure at [email protected].

If you have any questions, concerns, or requests relating to this Privacy Policy or the way nnpk handles your personal data, please reach out using the contact details below. We are committed to addressing all privacy-related enquiries promptly and transparently.

• Email: [email protected] (plain text — not a clickable link)
• Subject line for privacy requests: "Privacy Request — [Your Username]"
• Response time: Within 5 business days for standard requests; up to 30 days for complex data subject access requests
• Operating hours: Monday to Sunday, 06:00–24:00 Bangladesh Standard Time (UTC+6)
• Language: English

For urgent matters — such as a suspected data breach affecting your account or an identity theft concern — include "URGENT PRIVACY" in your subject line for priority handling by the nnpk data protection team.